Returns & Refunds

Peace of Mind with Every Purchase

At JasGlow beauty, We Understand the Importance of Confidence in Your Purchases.

Online shopping should be both exciting and worry-free. To ensure you feel confident in your transactions with us, we’ve established a straightforward Return Policy and Refund Procedure that puts your satisfaction first. Discover the peace of mind that comes with our 30-Day Satisfaction Guarantee.

30-Day Return Policy

You have 30 days from receiving your item to request a return, giving you ample time to ensure your satisfaction. Our policy highlights include:

  • Eligibility: Items must be in their original condition: unworn, unused, with tags, and in the original packaging, accompanied by the receipt or proof of purchase.
  • Simple Process: Start your return by contacting us at jasglowbeauty@gmail.com We'll guide you through the next steps.
  • Free Return Shipping: Accepted returns will receive a return shipping label and detailed instructions, ensuring the process is as seamless as possible.

Damages and Issues

Upon receiving your order, please inspect it right away. If you find any defective, damaged items, or if there’s an error with your order, reach out to us immediately. Our commitment is to rectify any issues swiftly, ensuring your utmost satisfaction.

Exclusions

While we strive to accommodate all returns, certain items cannot be returned, including:

  • Perishable goods, custom products, and personal care items.
  • Hazardous materials, flammable liquids, or gases.
  • Sale items and gift cards are non-returnable.

Exchanges Made Easy

Desire a different item? Simply return the original item, and once accepted, place a new order for the product you want. It's the quickest way to get exactly what you need.

Special Notice for Our European Union Customers

Enjoy an extended 14-day cooling-off period. This EU-specific policy allows for returns, no questions asked, under the same conditions as our broader return policy.

Questions or Concerns?

Our customer support team is here to assist you. For any queries related to returns and refunds, please contact us directly at jasglowbeauty@gmail.com

Make your online shopping experience worry-free with JasGlow beauty. With straightforward policies and a focus on customer satisfaction, we're here to ensure you shop confidently and comfortably.

Thank you for choosing JasGlowBeauty, where your satisfaction isn't just expected—it's guaranteed.